Because there are organisations that encounter problems when trying to answer some of the following questions:
- What is the aggregated knowledge of your organisation?
- What are the hot topics? Is knowledge overlapping within units of your organisation?
- Could you assemble the best work-team? In collaboration projects, who are the partners you most often work with?
- Which technologies are most often employed in accordance with the sector and/or partner?
- Could you find a concrete knowledge asset in your organisation?
- Who knows what? What is known by whom?
- Who benefits from a relationship with whom?
But the answer to all these questions remains inside the companies, hidden in the amount of unstructured information, information that cannot neither be compared with structured data nor analysed, resulting in an unclassified information mountain.
And at a personal level, we are sure that you have formulated the following questions more than once: How many documents can you download from Internet, browse in your companyís network during an offer or proposal elaboration? Where do you store them? Can you retrieve such documents without making use of our good memory? How many times have you download or have been looking for the same document? What about that web site so good for? Who has developed functionality X using platform Z?
80 percent rule: 80% of business information managed by companies is unstructured information: texts, emails, voice and video.